Clark,
Thanks so much for the manner in which you repaired our roof. From the time you came for the estimate until the job was paid for with the check I have never seen a more professional approach.
Jerry A.
Dear Clark,
Good job and thank you. I received 3 bids other than yours and the learning experience was telling. Each of the 3 for the same materials and more importantly, the same product lines, were substantially more expensive. When I questioned them as to why the difference I learned your competitors were not friendly competitors. After some digging I found out that the salesman adds his piece to the overall cost as well as to the component cost. While I received a litany of reasons for the overall cost being substantially high, none openly admitted the real reason.
For the record, you were NOT picked because you were the low cost although you were. You were picked because you answered questions I already knew the answers to honestly and without criticizing your competitors. You returned calls within 30 minutes each time I called. After the work began, your crew worked from the time they got here till they left at dark. They were responsive, wasted no time, cleaned up after each days work, and took pride in what they did. I like my roof and was impressed with your candor, your ethics, and your price.
I enjoyed this process, Clark. You made it worthwhile. You were responsive, honest, and not a good salesman. This is a good thing. I did not want to be sold anything. I wanted facts, truth, and a reasonable price. I am impressed. You will be recommended to those I know are in search of your services.
Andy B.
Dear Clark,
We wanted you to know how pleased we are with our new roof. From the very first you handled the roofing project very professionally. You did everything you promised in the time you promised and did a super job of cleaning up after the job was complete. Your supervisor answered all my questions and was very nice. We are completely satisfied with the job that you did.
Ed and Rita K.
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